TERMS OF SERVICE

Last updated: August 24, 2026

OVERVIEW

CUBWAVE MEDIA CORP, operating as CUBWAVE (“CUBWAVE”, “we”, “us”, or “our”), operates this online store and website, including the information, content, features, tools, products, and services made available through it (collectively, the “Services”).

Our store is hosted by Shopify, which provides the ecommerce platform that enables us to offer the Services to you.

These Terms of Service (“Terms”), together with the policies referenced in them, describe your rights and responsibilities when you visit, access, or use the Services or purchase products from us.

By accessing or using the Services, you agree to these Terms and our Privacy Policy, available at:

https://www.cubwave.com/policies/privacy-policy

If you do not agree to these Terms or our Privacy Policy, you should not use the Services.

Nothing in these Terms limits or excludes any rights or remedies that cannot legally be limited or excluded under applicable consumer protection laws.

SECTION 1 – ELIGIBILITY, ACCESS, AND ACCOUNTS

By agreeing to these Terms, you represent that you are at least the age of majority in your province, state, or country of residence, or that you are the age of majority and have consented to the use of the Services by your minor dependants on devices that you own or manage.

You may be asked to provide information such as your name, email address, billing address, shipping address, and payment details. You agree that the information you provide will be accurate, current, and complete.

You are responsible for maintaining the confidentiality of your account credentials and for activity conducted through your account. You must notify us promptly if you believe that your account has been accessed without authorization.

You may not sell, transfer, assign, or license your customer account to another person.

SECTION 2 – PRODUCTS AND PRODUCT INFORMATION

We make reasonable efforts to display and describe our products accurately. However, colours and visual appearance may vary depending on lighting, photography, screen settings, and device configuration.

Some CUBWAVE products contain liquid sand, glitter, moving parts, layered components, magnets, or other decorative elements. Minor differences in material distribution, movement, colour, finishing, or production details may occur between individual items. These variations may be a normal part of the product’s design and manufacturing process.

Product dimensions and specifications are approximate unless expressly stated otherwise.

We may update product descriptions, specifications, prices, or availability when reasonably necessary. We may discontinue products or limit quantities available to a customer, geographic area, or jurisdiction.

Nothing in this section excludes warranties or rights that apply under applicable law.

SECTION 3 – ORDERS AND CONTRACT FORMATION

Before submitting an order, you will have an opportunity to review the products, quantities, shipping information, pricing, and other order details and to correct any errors.

When you place and successfully pay for an order, we will generally consider the order accepted.

Before shipment, we may cancel an order because of product unavailability, an obvious pricing error, payment failure, suspected fraud, or shipping restrictions. If we cancel an order after receiving payment, we will refund the applicable amount.

We will provide an order confirmation or other copy of the transaction electronically using the contact information supplied during checkout.

Please review your order carefully before submitting it. We may be unable to accommodate voluntary changes or cancellation requests after fulfillment has begun.

Nothing in this section limits any cancellation or refund rights available under applicable law.

SECTION 4 – PRICES, TAXES, AND PAYMENT

Prices, discounts, and promotions may change without notice. The price applicable to an accepted order will be the price displayed during checkout and recorded in the order confirmation, except where an obvious pricing error has occurred.

The applicable currency, shipping charges, taxes, and known additional charges will be displayed during checkout before payment is submitted.

For international orders, customs duties, import taxes, brokerage charges, or other government fees may apply. Unless expressly stated otherwise during checkout, these charges are not included in the product price and may be the customer’s responsibility.

You agree to provide accurate and complete billing and payment information and represent that you are authorized to use the selected payment method.

Promotions may be subject to separate terms. If promotional terms conflict with these Terms, the promotional terms will apply to that promotion.

SECTION 5 – SHIPPING AND DELIVERY

Shipping methods, handling schedules, estimated delivery times, available destinations, costs, and other delivery arrangements are described in our Shipping Policy and during checkout:

https://www.cubwave.com/policies/shipping-policy

CUBWAVE is a small team, and orders are generally prepared and shipped according to the handling schedule disclosed in our Shipping Policy or during checkout.

Delivery dates are estimates unless expressly identified as guaranteed. Delivery may be affected by carriers, customs processing, weather, holidays, incorrect address information, or events outside our reasonable control.

The available carrier and delivery method may depend on the destination, product, and shipping option selected during checkout. Delivery will be made to the address or designated delivery location provided or approved by the customer.

If an order has not been delivered within the period required by applicable law, you may have a right to cancel the order before delivery and receive a refund. For example, applicable British Columbia consumer protection laws may provide cancellation rights if goods are not supplied within 30 days after the stated supply date, or within 30 days after the purchase date when no supply date was provided.

Nothing in these Terms limits applicable rights concerning delayed delivery, non-delivery, cancellation, refunds, or risk of loss.

SECTION 6 – RETURNS, REFUNDS, AND ORDER ISSUES

Purchases are subject to our Return and Refund Policy:

https://www.cubwave.com/policies/refund-policy

Unless otherwise required by law, we do not accept returns or refunds for non-defective products after an order has shipped.

If an item arrives damaged, defective, or different from what you ordered, please contact us within 7 days after delivery. The 7-day period is a reporting period for damaged, defective, or incorrect items. It is not a general return window.

Please provide your order number, a description of the problem, and clear photographs or videos showing the issue.

If the issue is confirmed, we may provide a replacement, store credit, refund, or another appropriate remedy depending on the circumstances, product availability, and applicable law.

Nothing in our Return and Refund Policy or these Terms limits cancellation, refund, warranty, or other rights that cannot legally be excluded.

SECTION 7 – PRE-ORDERS

When a product is clearly identified as a pre-order item, its estimated production, shipping, or delivery date is provided for reference and may be affected by production, customs, logistics, or other circumstances.

If a pre-order has not entered fulfillment, you may contact us to request cancellation. Once the order has shipped, our Return and Refund Policy applies, subject to applicable legal rights.

If a pre-order is not supplied within the period required by applicable law, the customer may have additional cancellation and refund rights.

SECTION 8 – INTELLECTUAL PROPERTY

The Services and their contents—including trademarks, logos, text, product designs, artwork, photographs, graphics, videos, audio, and website design—are owned by or licensed to CUBWAVE MEDIA CORP and are protected by Canadian and other applicable intellectual property laws.

You may use the Services for lawful, personal, and non-commercial purposes. You may not reproduce, distribute, modify, republish, publicly display, sell, license, or create derivative works from our content without prior written permission, except as permitted by law.

The names CUBWAVE and CUBWAVE MEDIA CORP., along with associated logos, product names, designs, and slogans, may be trademarks of CUBWAVE MEDIA CORP. Shopify’s names and trademarks belong to Shopify or its licensors.

No rights or licences are granted except those expressly stated in these Terms.

SECTION 9 – RELATIONSHIP WITH SHOPIFY

CUBWAVE MEDIA CORP is powered by Shopify, which enables us to provide the Services.

However, purchases made through our store are transactions directly between you and CUBWAVE MEDIA CORP. Shopify is not the seller of CUBWAVE products and is not responsible for the fulfillment, quality, safety, or legality of products purchased from us.

To the extent permitted by law, Shopify and its affiliates are not responsible for claims, losses, or liabilities arising directly from purchases between you and CUBWAVE MEDIA CORP.

Nothing in this section limits any responsibility that Shopify may have under its own terms or applicable law.

SECTION 10 – PRIVACY

Personal information collected through the Services is handled according to our Privacy Policy:

https://www.cubwave.com/policies/privacy-policy

Because Shopify hosts the Services, Shopify also collects and processes certain personal information concerning access to and use of the store. Shopify’s privacy practices are described at:

https://www.shopify.com/legal/privacy

Information may be processed in countries other than the country in which you live, subject to applicable privacy laws and safeguards.

SECTION 11 – OPTIONAL TOOLS AND THIRD-PARTY SERVICES

The Services may provide access to tools, integrations, payment services, review platforms, shipping providers, social networks, or other services operated by third parties.

These third-party services may be governed by their own terms and privacy policies. We do not control and are not responsible for third-party services except to the extent required by law.

You should review the applicable third-party terms before using those services.

SECTION 12 – THIRD-PARTY LINKS

The Services may contain links to websites or platforms operated by third parties.

We are not responsible for the content, accuracy, availability, security, or privacy practices of third-party websites. Following a third-party link does not necessarily imply that CUBWAVE endorses that third party.

Any transaction with a third party is between you and that third party and is subject to its applicable terms.

SECTION 13 – REVIEWS, FEEDBACK, AND USER CONTENT

If you submit a product review, photograph, video, suggestion, comment, or other content (“Feedback”), you represent that you have the right to submit it and that it does not violate any law or third-party rights.

You grant CUBWAVE MEDIA CORP a non-exclusive, worldwide, royalty-free licence to use, reproduce, adapt, publish, display, and distribute the Feedback for purposes connected with operating, improving, and promoting the Services.

We may moderate or remove Feedback that is unlawful, misleading, abusive, infringing, fraudulent, or unrelated to the product or service being reviewed.

You must disclose any compensation, free product, discount, or other incentive received in connection with a review.

We do not require customers to submit positive reviews, and we do not guarantee that every submission will be published.

SECTION 14 – ERRORS, AVAILABILITY, AND CORRECTIONS

The Services may occasionally contain typographical errors, inaccurate information, or omissions relating to product descriptions, prices, promotions, shipping charges, delivery estimates, or availability.

We may correct errors and update information. If an error materially affects an order that has already been submitted, we will notify you and provide any remedy required by applicable law.

We do not guarantee that every product will remain available. If a paid product becomes unavailable, we will offer an appropriate substitute with your agreement or refund the applicable amount.

SECTION 15 – PROHIBITED USES

You may use the Services only for lawful purposes.

You must not use the Services to:

• Violate applicable laws or regulations;

• Infringe intellectual property, privacy, publicity, or other rights;

• Submit false, fraudulent, misleading, abusive, defamatory, or unlawful content;

• Introduce viruses, malware, or harmful code;

• Interfere with the security or operation of the Services;

• Attempt unauthorized access to accounts, systems, or data;

• Collect personal information about others without authorization;

• Send spam, phishing messages, or deceptive solicitations;

• Circumvent security, access controls, CAPTCHAs, or technical restrictions; or

• Scrape, reproduce, or commercially exploit the Services without authorization.

Standard search-engine crawlers and other indexing services may access publicly available pages when they identify themselves and comply with our robots.txt instructions and other applicable technical restrictions.

We may restrict or terminate access when we reasonably believe these Terms have been violated.

SECTION 16 – AUTOMATED AGENTS

An automated or semi-automated service acting on behalf of a person or organization (“Agent”) must identify itself accurately and comply with applicable laws, these Terms, our robots.txt instructions, and reasonable technical restrictions.

An Agent must not conceal that it is automated, impersonate a human, circumvent CAPTCHAs, evade access controls, or continue accessing the Services after being instructed to stop.

We may limit or block automated access when necessary to protect the Services, customers, systems, or intellectual property.

This section does not prohibit ordinary search-engine indexing that complies with our published technical instructions.

SECTION 17 – TERMINATION

You may stop using the Services at any time.

We may suspend or terminate access to the Services when reasonably necessary because of a violation of these Terms, suspected fraud, unlawful conduct, security risk, or misuse of the Services.

Termination does not affect rights, payment obligations, or liabilities that arose before termination. Provisions concerning intellectual property, privacy, disclaimers, limitations of liability, indemnification, dispute resolution, and other terms that by their nature should survive will remain effective.

SECTION 18 – DISCLAIMER OF WARRANTIES

To the fullest extent permitted by law, and except for warranties or conditions that cannot legally be excluded, the Services and products are provided “as is” and “as available.”

We do not guarantee that the Services will always be uninterrupted, secure, error-free, or available at a particular time.

Product-specific representations expressly made by CUBWAVE and warranties or consumer rights imposed by applicable law continue to apply.

Some jurisdictions do not permit the exclusion of implied warranties or conditions. In those jurisdictions, the exclusions in this section apply only to the extent legally permitted.

SECTION 19 – LIMITATION OF LIABILITY

To the fullest extent permitted by law, CUBWAVE MEDIA CORP and its directors, officers, employees, affiliates, agents, contractors, service providers, and licensors will not be liable for indirect, incidental, special, punitive, or consequential damages arising from use of the Services.

This limitation does not apply to liability that cannot legally be limited or excluded, including liability arising from fraud, wilful misconduct, gross negligence where applicable, personal injury where exclusion is prohibited, or statutory consumer rights.

If liability cannot be excluded but may lawfully be limited, our liability will be limited to the maximum extent permitted by applicable law.

SECTION 20 – INDEMNIFICATION

To the extent permitted by law, you agree to indemnify and hold harmless CUBWAVE MEDIA CORP and its directors, officers, employees, affiliates, agents, contractors, licensors, and service providers from third-party claims arising from:

• Your material breach of these Terms;

• Your unlawful use of the Services;

• Your violation of another person’s rights; or

• Content that you submit through the Services.

This obligation does not apply to claims caused by our own negligence, breach of law, or misconduct.

SECTION 21 – GOVERNING LAW AND DISPUTES

These Terms and any separate agreements through which we provide the Services are governed by the laws of the Province of British Columbia and the federal laws of Canada applicable therein.

Subject to applicable consumer protection laws and any rights you may have to bring a claim elsewhere, the courts located in British Columbia will have jurisdiction over disputes relating to these Terms.

Before beginning formal proceedings, you and CUBWAVE agree to make a reasonable attempt to resolve the issue by contacting the other party and describing the dispute.

SECTION 22 – GENERAL PROVISIONS

If any provision of these Terms is found to be unlawful or unenforceable, that provision will be limited or severed only to the extent necessary. The remaining provisions will continue in effect.

Our failure to enforce a provision is not a waiver of that provision or any other right.

These Terms, together with the policies and notices incorporated by reference, constitute the agreement between you and CUBWAVE MEDIA CORP regarding use of the Services.

If these Terms conflict with a mandatory consumer protection law, the mandatory law will prevail.

You may not assign your rights or obligations under these Terms without our written consent. We may assign our rights and obligations in connection with a merger, reorganization, sale of business, or similar transaction, subject to applicable law.

Headings are included for convenience and do not affect interpretation.

SECTION 23 – CHANGES TO THESE TERMS

We may update these Terms to reflect changes to our Services, practices, legal obligations, or operational requirements.

The current version will be posted on this page with an updated revision date. When required by law, we will provide additional notice of material changes.

Continued use of the Services after an updated version becomes effective constitutes acceptance of the updated Terms, except where applicable law requires another form of consent.

SECTION 24 – CONTACT INFORMATION

Questions about these Terms, orders, products, shipping, returns, or customer service may be directed to:

CUBWAVE MEDIA CORP.
Operating name: CUBWAVE
Email: support@cubwave.com
Telephone: +1 604-283-2678
Address: 720-999 West Broadway, Vancouver, British Columbia V5Z 1K5, Canada